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  • What are Shuolang's main products?

    We specialize in core components for automotive air conditioning systems. Our main products include three series: automotive AC blowers, electric fans (cooling fans), and heater valves. We also produce evaporator fans, AC control panels, and related accessories.

  • What vehicle types are your products suitable for?

    Our products have a wide range of applications, covering over 10 types of vehicles including passenger cars, buses, heavy trucks, engineering machinery, agricultural equipment, military vehicles, special vehicles, RVs, marine vessels, and electric sightseeing cars.

  • Do you have R&D capabilities? Can you make custom products?

    Yes, we have a professional R&D team with over 10 years of industry experience, possessing strong independent and custom development capabilities. We can provide OEM/ODM services based on customers' specific vehicle models, performance parameters, or installation space requirements, offering full support from design to sample prototyping.

  • How do you ensure product quality?

    We have established a full-process quality control system from raw material inspection, production process control to finished product testing. Equipped with advanced testing equipment, we strictly implement ISO quality management standards. Each batch undergoes multiple performance tests before shipment to ensure product stability and reliability.

  • How can I get product catalogs and prices?

    You can submit an inquiry form on our "Contact Us" page or send an email directly to our sales email. Our sales representative will contact you within 24 hours to send the latest product catalog and pricing information.

  • What is the minimum order quantity (MOQ)?

    MOQ varies by product type. Regular products generally have standard MOQ requirements. For first-time cooperation or sample orders, we can negotiate flexibly. Please consult our sales representative for details.

  • Can samples be provided? Is there a sample fee?

    Yes, we can provide samples for your testing. Sample policies vary depending on product value and quantity. Typically, a sample fee is required but can be refunded or deducted from the order amount upon mass order placement. Please discuss details with our sales representative.

  • Do your products have a warranty? How long is the warranty period?

    Yes, we provide a standard warranty period for all shipped products, typically one year. Failures caused by product quality issues within the warranty period will be repaired or replaced free of charge. Specific warranty terms vary by product series; please refer to the product specification sheet or consult our sales representative.

  • What if I find quality issues with received products?

    If quality issues are found, please stop using the product immediately, retain the product and packaging, take photos of the issue details, and contact our after-sales customer service immediately. We will analyze the cause as soon as possible and provide solutions such as replacement, repair, or refund depending on the situation.

  • Do you provide technical support?

    Yes, we provide comprehensive technical support services, including product selection guidance, installation and commissioning guidance, and troubleshooting. You can contact our technical team via phone, email, or online inquiry, and we will respond promptly during working hours. Remote video guidance is also available if needed.

  • How can I get help if problems occur during product use?

    You can get help through the following channels: call our after-sales service hotline, send an email to the after-sales email, or leave an online message on our website. Please provide product model, problem description, photos or videos to help us quickly diagnose and provide solutions.

  • How do you arrange shipment?

    We maintain long-term cooperation with several internationally renowned logistics companies and can choose sea, air, or courier shipping according to customer needs. For bulk orders, sea freight is typically used to reduce costs; for samples or urgent orders, air freight or international courier can be selected. We will recommend the optimal logistics solution based on your address and time requirements.